Privacy Policy

1. Who We Are

SIA infinitech ("we", "us", "our") is a company registered in Latvia, Riga. We are committed to protecting and respecting your privacy in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and applicable Latvian data protection laws.

2. What Data We Collect

We may collect and process the following personal data:

• Contact information — name, email address, and any details you provide through our contact form.
• Technical data — IP address, browser type and version, operating system, and device information collected automatically when you visit our website.
• Usage data — pages visited, time spent on pages, and navigation paths, collected through analytics cookies (only with your consent).

3. How We Use Your Data

We process your personal data for the following purposes:

• To respond to your inquiries submitted via the contact form.
• To improve our website and services based on aggregated usage analytics (with your consent).
• To comply with legal obligations.

4. Legal Basis for Processing

We process your data based on:

• Consent — for analytics and marketing cookies (Article 6(1)(a) GDPR).
• Legitimate interest — to respond to your contact requests and improve our services (Article 6(1)(f) GDPR).
• Legal obligation — when required by applicable law (Article 6(1)(c) GDPR).

5. Cookies

Our website uses cookies to ensure functionality and, with your consent, to analyze site usage and assist with marketing efforts. You can manage your cookie preferences at any time through the cookie consent banner or your browser settings.

We use the following types of cookies:

• Necessary cookies — required for the website to function properly. These cannot be disabled.
• Analytics cookies — help us understand how visitors interact with the website.
• Marketing cookies — used to deliver relevant advertisements and measure campaign effectiveness.

6. Data Sharing

We do not sell your personal data. We may share your data with trusted third-party service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential and comply with GDPR.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact form submissions are retained for up to 12 months unless a longer retention period is required.

8. Your Rights

Under the GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data ("right to be forgotten").
• Restrict or object to processing.
• Data portability.
• Withdraw consent at any time.
• Lodge a complaint with the Data State Inspectorate of Latvia (Datu valsts inspekcija).

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us through the contact form on our website or reach out to us directly at our registered address in Riga, Latvia.